Legal
Privacy Policy
This Privacy Policy describes how Delaware Valley Aerial Photography Services ("DVAPS," "we," "us," or "our") collects, uses, and protects information you provide when using our website at dvaps.com or contacting us about our services.
Information We Collect
We collect information you provide directly to us, including:
- Contact information such as your name, email address, phone number, and mailing address when you submit our contact form or request a quote
- Project details including property addresses, project descriptions, and service requirements you share with us
- Communications between you and DVAPS, including emails, phone records, and messages
- Payment information processed securely through our payment providers when you engage our services
We also automatically collect certain technical information when you visit our website, including your IP address, browser type, pages visited, and time spent on pages. This is collected through standard web server logs and is used only for site security and performance monitoring.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide requested services
- Schedule and coordinate drone flights and photography sessions
- Communicate about your project, including status updates and deliverables
- Process payments and maintain billing records
- Comply with FAA regulations and maintain required flight logs
- Improve our website and service offerings
- Send you relevant information about our services if you have opted in
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:
- Service providers: We may share information with trusted vendors who assist in operating our business (e.g., payment processors, cloud storage providers), under strict confidentiality agreements
- Legal requirements: We may disclose information when required by law, court order, or governmental authority, including FAA record-keeping requirements
- Emergency situations: In emergency or disaster response scenarios where sharing information is necessary to protect life or safety
- Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred with appropriate notice
Aerial Imagery and Data
As a drone photography service, we capture aerial imagery that may incidentally include neighboring properties, individuals, or public spaces. We operate in full compliance with FAA Part 107 regulations and applicable Pennsylvania and federal privacy laws. We do not intentionally capture imagery of private individuals without consent.
Imagery captured for your project is delivered to you as the client. We may retain copies for portfolio and business record purposes unless you request otherwise in writing.
Data Security
We implement reasonable technical and organizational security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. This includes secure file transfer for image deliverables and encrypted email where possible.
No method of electronic transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Cookies and Tracking
Our website uses minimal cookies necessary for basic site functionality. We do not use third-party advertising cookies or behavioral tracking. You may disable cookies in your browser settings without affecting your ability to use our site.
Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information, subject to legal retention requirements
- Opt out of any marketing communications at any time
To exercise any of these rights, contact us at info@dvaps.com.
Children's Privacy
Our services are directed at businesses and adults. We do not knowingly collect personal information from individuals under the age of 13. If you believe a child has provided us with personal information, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a revised "Last Updated" date. Your continued use of our website or services after such changes constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
- Email: info@dvaps.com
- Website: dvaps.com/contact
- Service area: Bucks County, Pennsylvania